How-To Guides
Automating Customer Support Tickets
Build a workflow to automatically categorize, route, and respond to customer support tickets.
Under Development
This documentation page is currently being written.
What you can expect in this guide:
- Setting up ticket ingestion from support channels
- Using AI to categorize and prioritize tickets
- Automated routing to appropriate teams
- Generating AI-powered response suggestions
- Integration with support platforms (Zendesk, Freshdesk, etc.)